Privacy Policy

Details

Category: Terms & Conditions

Written by Sally Thimm OTRL

   Privacy Policy

Sallycares.com/Sally Cares, Inc. realizes the importance of maintaining the privacy of your personal information.  This Privacy Policy will tell you what information we collect about you and about your use of Sallycares.com and its services.  It will explain the choices you have regarding how your personal information is used and how we protect that information. Please read the Privacy Policy carefully.

References to Sallycares.com, includes Sally Cares, Inc.  Sallycares.com may share information among its subsidiaries or web sites that it owns or controls, but information collected under this Privacy Policy is always protected under the terms of this Privacy Policy.

Information Collected About You

Personal Information

If you choose to register or update an existing member profile with Sallycares.com or access certain functionality on the Sallycares.com Web Site, you may be required to submit Personal Information.  Personal Information means information that we can use to identify or contact you, such as your name, address, telephone number or email address.  Some of our interactive tools and services may request you to submit health information, which would also be considered Personal Information.  You are responsible for ensuring the accuracy of the Personal Information that you submit to Sallycares.com.  Inaccurate information will affect your experience when using the Sallycares.com web site and tools, and our ability to contact you as described in this Privacy Policy.

Registration

Access to some Sallycares.com interactive tools, videos and services may be limited to users who have registered as members.  Some tools may not retain your Personal Information (such as quizzes), while others may store your information in accordance with this Privacy Policy, and the authorization you provide at the time you submit your Personal Information in order to use the tool.  Sallycares.com has the ability to use Personal Information that you provide, to send you personalized emails or secure electronic messages.  However, Sallycares.com does not allow any third parties to place beacons or cookies or to gather any data about you in connection with your use of the Sallycares.com web site.  Sallycares.com does not use any information that you submit in connection with the web site to deliver any advertisements to you from third parties.  If you provide your Personal Information to a third party through Sallycares.com, Sallycares.com is not responsible for how your Personal Information is used by that party.

Newsletters and Emails to You

At registration and at various times as you use the Sallycares.com Web Site, you will be given the option of providing us with Personal Information in order to receive recurring information/promotional newsletters-such as a newsletter relating to a specific medical condition-via email from Sallycares.com or directly from a third party.  When you sign up for our email newsletters or at any time, you can choose to opt out of receiving additional promotional newsletters from Sallycares.com or our Sponsors.

You can unsubscribe from a newsletter by:

• Following the directions included at the bottom of the newsletter

• Logging in to the Sallycares.com Web Site and unchecking the newsletters you no longer wish to receive under the “My Profile” section.

                       Email a Friend

If you use our "Email a Friend" service to tell a friend about a feature on the Sallycares.com Web Site or a newsletter, we will ask you for: your name, your email address, and your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site using your name and your email address as the “from” email address. Sallycares.com will not use your friend’s email address for any other purpose. We will only use the information you provide to send the requested email to your friend.

      Market Research

      Sallycares.com may conduct online research surveys through email invitations, pop-up surveys and online focus groups.  When participating in a

      survey,  we may ask you to enter Personal Information.  The Personal Information you submit in a survey may be used by Sallycares.com for research

      and measurement purposes, as described below.  This research may include questions to measure the effectiveness of content, advertising or

      programs.  When our market research surveys collect Personal Information we will not knowingly accept participants who are under the age of 13. 

      Market research surveys conducted by or on behalf of Sallycares.com/Sally Cares, Inc. will contain a link to this Privacy Policy.

     Sally Cares Community, Care Partner’s Corner, Blogs and Other Public Forums

     Sallycares.com offers a variety of community areas and other public forums where users with similar interests or medical conditions can share 

     information and support one another or where users can post questions for experts to answer.  We also offer online discussions moderated by

     healthcare experts.  Our communities are open to the public and should not be considered private.

Any information you share (including Personal Information) in any online community area, including a chat room, Care-Partner’s Corner, Questions For Sally, or online discussion is by design open to the public and is not private.  You should think carefully before posting any Personal Information in any public forum.  What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes.  It is your responsibility to proceed with caution before sharing your Personal Information.  As with any public forum on any site, the information you post may also show up in third-party search engines.

If you mistakenly post Personal Information in one of the community areas on Sallycares.com, and would like it removed, you can send us an email to request that we remove it by using the Contact Us link on the Home Page of the web site.  In some cases, we may not be able to remove your Personal Information.                                                             

Emails You Send to Sallycares.com

This Privacy Policy does not apply to information, content, ideas, inventions, business information or concepts that you send to Sallycares.com by email.  Do not send any information that you want to keep private or proprietary in an email to Sallycares.com.

Non-Personal Information

Even if you do not register with or provide any Personal Information to Sallycares.com, we collect Non-Personal Information about your use of the Sallycares.com Web Site.  Non-Personal Information means information that we cannot use to identify or contact you.  We may also acquire Non-Personal information about our users from other sources.  While you may use some of the functionality of Sallycares.com without registration or becoming a member, many of the specific tools and services on the Sallycares.com Web Site require that you register with Sallycares.com.

Cookies and Web Beacons

We collect Non-Personal Information about your use of the Sallycares.com Web Site and your use of other web sites through the use of Cookies and Web Beacons.  “Cookies” are small data files that are stored on the hard drive of the computer you use to view a web site.  Every computer that accesses the Sallycares.com Web Site is assigned a different cookie by Sallycares.com.  “Web Beacons” are graphic image files imbedded in a web page typically used to monitor activity on a web page and send back to its home server (which can belong to the host site, a network advertiser or some other third party) information from your browser, such as the IP address, the URL of the page on which the beacon is located, the type browser that is accessing the site and the ID number of any Cookies on your computer previously placed by that server.

Third parties under contract with Sallycares.com may use Cookies or Web Beacons to collect Non-Personal Information about your usage of the Sallycares.com Web Site, including which topics you have viewed.  These third party advertising service providers may use this information, on our behalf, to help Sallycares.com deliver advertising on the Sallycares.com Web Site as well as on other sites on the Internet based on your browsing activity on our sites.  Sallycares.com may further manage the advertising on these third party sites based on additional Non-Personal Information to the extent known by Sallycares.com/Sally Cares, Inc. or these third parties.

Mobile Device Applications (“Apps”)

When you download and install one of the mobile apps from Sallycares.com onto your mobile device we assign a random number to your App installation.  This number cannot be used to identify you personally, and we cannot identify you personally unless you choose to become a registered user of the App.  We use this random number in a similar way Cookies are used and described in the Privacy Policy.  Unlike Cookies, the random number is assigned to your installation of the App itself and not a browser.  The App does not work through your browser.  The random number cannot be removed through settings.  If you do not want us to use the random number for the purposes for which we use Cookies, do not use the Mobile Device App. Use your mobile device browser to access Sallycares.com Web Site.  We do not obtain any information about your mobile device, other than the brand, make model and type of operating software your device uses.  Note that certain Sallycares.com Mobile Apps require registration either to use the App or to use certain functionality in the App.

Sallycares.com Apps obtains your consent (via an opt-in) before using information from pin-pointing technology like GPS or cell tower information.   You can withdraw your consent (opt-out) for the use of “location” by Sallycares.com at any time by changing your location services in the “Settings” function on your mobile device.

Non-Personal Information Collected by Third Parties Not Acting on Sallycares.com’s Behalf

Sallycares.com participates with third parties to display advertising that reflects the interests and preferences of the members and users of Sallycares.com.  Sponsors or advertisers on the Sallycares.com Web Site may use their own Cookies, Web Beacons or other online tracking technologies in the banner advertisements served on the Sallycares.com Web Site and in emails, special promotions or newsletters we send you.  Their advertisements may be displayed on the Sallycares.com Web Site or on other sites that you visit, after you visit the Sallycares.com Web Site.  Some advertisers use companies other than Sallycares.com to serve their ads and to monitor users’ responses to ads, and these companies (“Ad Servers”) may also collect Non-Personal Information through the use of Cookies or Web Beacons on the Sallycares.com Web Site.

Sallycares.com does not control how third parties use Cookies or Web Beacons or how they manage the Non-Personal Information they gather through the use of these technologies on the Sallycares.com Web Site.  We do require sponsors, advertisers and Ad Servers who collect Cookie or Web Beacon information through the Sallycares.com Web Site, that they will not collect any Personal Information from the Sallycares.com Web Site without your consent.  They have promised us that they will not link any Non-Personal  Information  collected by them on the Sallycares.com Web Site to Personal Information they or others collect in other ways or from other sites, except as may be connected with a particular program.

The Choices That You Have

Updating/Removing Your Personal Information

If you do not want your Personal Information used by Sallycares.com/Sally Cares, Inc. as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information.  You can correct, update or review Personal Information you have previously submitted by going back to the specific tool or application, logging in and making the desired change.  You can also update any Personal Information you have submitted by contacting us using the contact information listed below.

If you have registered and desire to remove or delete any of your Personal Information you have provided to us from our systems please contact us, using the contact information listed below.  Upon your request, we will delete your Personal Information from our active databases and where feasible from our back-up media.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Sallycares.com Web Site from our servers.

If you decide that you would prefer not to receive personalized email or secure electronic messages from Sallycares.com, you may contact us using the information below and change your email preference or follow the unsubscribe instructions included in each promotional email.

Cookies

Most browser software can be set to reject Cookies.  Most browsers offer instructions on how to reset the browser to reject Cookies in the “Help” section of the toolbar.  If you reject our Cookies, certain functions and conveniences of the Sallycares.com Web Site may not work properly, but you do not have to accept our Cookies in order to have use of the web site.  In order to use the “Opt-Out” Services described below, such as the Network Advertising Initiative and the TRUSTed Ads Program, you must not reject all Cookies because these opt-out procedures work by placing Cookies on your browser that enable these opt-out procedures to function.  The “opt-out Cookies” are placed to prevent the placement of Cookies used for the targeting of advertising.

Some Ad Servers allow you to prevent them from collecting data through the use of Cookies.  In order to do so, you must Opt-out of such data collection with each individual site.  Currently you can opt out of Cookies for several Ad Servers by visiting the Network Advertising Initiative gateway opt-out site or TRUSTe’s Preference Manager at http://preferences.truste.com/.  This web site will also allow you to review the Ad Server’s privacy policies.  You can find additional information and resources about how to opt out of advertising and related Cookies by visiting the World Privacy Forum’s Site.

                How Information Collected About You Is Used

                Information about you collected by Sallycares.com is used to:

• Administer your account
• Provide you with access to particular tools and services
• Respond to your inquiries you send to us and to send you administrative communications about Sallycares.com and services it provides.
• Obtain your feedback about Sallycares.com’s Web Site or our offerings
• Statistically analyze user behavior and activity including how frequently areas of the site are visited and how many emails are received and opened.
• Provide you with relevant content or advertising both on Sallycares.com’s Web Site or on other web sites that you visit after you leave Sallycares.com
• Conduct research and measurement activities, including those described below.

Sallycares.com may combine Personal and Non-Personal Information collected by Sallycares.com about you, and may combine this information with information from external sources.  Sallycares.com has the ability to use Personal Information that you provide to send you personalized emails or secure electronic messages.  During registration or at any time, you have the option of choosing whether or not you wish to receive emails pertaining to your interest areas, announcements, reminders and opportunities.

Sallycares.com also uses Cookies to enable us to conduct surveys for our own use and on behalf of our advertisers.  These Cookies are used to determine whether you have seen certain content or advertising so that we may request your opinions.  We may also use Cookies to authenticate respondents or to help you pick up where you left off in a survey.  If you have Cookies disabled you may not be able to participate in some surveys.

Research and Measurement Activities

Information that Sallycares.com/Sally Cares, Inc. collects about you may be combined by Sallycares.com/Sally Cares, Inc., with other information available to Sallycares.com/Sally Cares, Inc. through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs.  The information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information.  We may report combined information, which is not able to be identified back to an individual user of the Sallycares.com web site, to our current or potential advertisers and other business partners.  We do not sell or share any Personal Information with any third parties, except contractors performing services on our behalf who agree not to use this information received from us for any purpose other than performing services on our behalf.

Who We Share Your Information With

Except as described in this Privacy Policy or as specifically agreed to by you, Sallycares.com/Sally Cares, Inc. will not disclose any Personal Information it gathers from you through the Sallycares.com web site.  We may only release Personal Information to third parties to:

• Comply with legal requirements such as a law, regulation, search warrant, subpoena or court order.
• In special cases, such as in response to a physical threat to you or others to protect property or defend or assert legal rights.
• In the event of a corporate change in control resulting from a potential sale or merger with another entity or in the event of a sale of assets or a bankruptcy.  Sallycares.com/Sally Cares, Inc. reserves the right to transfer your Personal Information to the new party in control, or the party acquiring assets.

In the event of a change of this type, your Personal Information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section below that discusses changes to this Privacy Policy.

                Disclosures made to Sallycares.com/Sally Cares, Inc.

Sallycares.com/Sally Cares, Inc. contractors may have limited access to your Personal and Non-Personal Information in the course of providing products or services to Sallycares.com.  The contractors include vendors and suppliers that provide technology, services, data analysis, research, advertising and marketing assistance  and/or content for the operation and maintenance of the Sallycares.com web site.  We require that our operations and maintenance contractors protect the privacy of your Personal and Non-Personal Information consistent with our Privacy Policy, and not use or disclose your Personal or Non-Personal Information for any purpose other than providing their limited service for Sallycares.com/Sally Cares, Inc.

Disclosures to Third Party Web Sites

Certain content, services and advertisements offered to you through Sallycares.com/ Sally Cares, Inc. web site are served on, or contain links to  web sites hosted and operated by a company other than Sallycares.com/Sally Cares, Inc.  Sallycares.com/Sally Cares, Inc. does not disclose your Personal Information to Third Party Web Sites without your consent, but be aware that any information you disclose to the other web sites, once you access

these other web sites, is not subject to this Privacy Policy.  Sallycares.com/Sally Cares, Inc. does not endorse and is not responsible for the privacy practices of the Third Party Web Sites.  It is your responsibility to review the privacy policies on the Third Party Web Sites to understand how the respective sites collect and use your Personal Information.                                                    

Sallycares.com/Sally Cares, Inc. makes an effort to make it obvious to you when you leave Sallycares.com and enter a Third Party Web Site, whether by requiring you to click on a link or by notifying you on the site before you visit the Third Party Site.  Note:  If you see notices such as “Powered by” or “in association with” followed by the name of a company other than Sallycares.com/Sally Cares, Inc., then you are on a web site hosted by a company other than Sallycares.com.

How Your Information is Secured and Retained

Sallycares.com/Sally Cares, Inc. attempts to take reasonable security measures to protect the security of your Personal Information.  Despite our efforts to protect your Personal Information, there may always be a risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.

The security of your Personal Information is very important to us.  When you enter Personal Information (including personal health information, which you may enter at your discretion), we encrypt the transmission of that information or use SSL connections technology.

We will retain your Personal Information as long as your account is active or needed to provide you services.  At any time you can remove your Personal Information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to Sallycares.com/Sally Cares, Inc. from our servers.  Sallycares.com/Sally Cares, Inc. has tools that collect and store Personal Information, that allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes.  We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

Children

We are committed to protecting the privacy of children. Sallycares.com/Sally Cares, Inc. web site is not designed or intended to attract children under the age of 13. Sallycares.com web site does not collect Personal Information from anyone known to be under the age of 13.  A parent or guardian is solely responsible for providing supervision to any minor that uses the web site.

Contacting Sallycares.com/Sally Cares, Inc. Regarding Your Personal Information or Privacy

Contact us by email using the “Contact Us” link at the bottom of the home page on our web site, if you have any questions about the Privacy Policy or use of your Personal Information. 

To contact us via regular mail:

Sallycares.com

P.O. Box 1151

Venice, Florida 34284-1151

Phone:  941-492-2433

Facsimile: 941-492-2446

Changes to The Privacy Policy

We reserve the right to change or modify this Privacy Policy or any of our tools or services at any time, and any changes will be effective upon being posted, unless we advise otherwise.  If we make any material changes to this policy we will notify you by email (sent to the email address specified when you register) and /or by means of a notice on this web site, prior to the change becoming effective.  We encourage you to periodically review this web site for the latest information on our privacy practices.  If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the Sallycares.com web site.  Please exit the Sallycares.com web site immediately if you do not agree to the terms of this Privacy Policy.